Problem: Clicking help in Office 2007 programs brings up a window that states "Please wait while setup configures . Configuring Microsoft Office 2007"Repairing or reinstalling Office does not resolve the issue.
Cause of this problem: Microsoft Help folder in "C:\Documents and Settings\All Users\Application Data\ " is corrupt.
Solution:
1. Rename the Microsoft Help folder on the problem machine (C:\Documents and Settings\All Users\Application Data\Microsoft Help)2. Copy the Microsoft Help folder from a known working machine 3. Place the copy in the C:\Documents and Settings\All Users\Application Data
Applies to :XP SP2Office 2007 Home and Teacher
Cause of this problem: Microsoft Help folder in "C:\Documents and Settings\All Users\Application Data\ " is corrupt.
Solution:
1. Rename the Microsoft Help folder on the problem machine (C:\Documents and Settings\All Users\Application Data\Microsoft Help)2. Copy the Microsoft Help folder from a known working machine 3. Place the copy in the C:\Documents and Settings\All Users\Application Data
Applies to :XP SP2Office 2007 Home and Teacher
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